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Basic Information

Reference Number

0000396315

Issuing Organization

El Paso County

Owner Organization

Digital, Strategy and Technology

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

25-075

Title

Voice of Customer Platform

Source ID

PU.AG.USA.2374.C12117851

Details

Location

United States, Colorado, El Paso County

Purchase Type

Term: 11/04/2025 12:00 AM MST - 12/31/2030 12:00 AM MST
Option: 4 1-year renewal options

Piggyback Contract

Description

El Paso County is soliciting responses from qualified, experienced vendors to provide all labor, materials, and equipment necessary to complete the Voice of Customer. The material and labor services to be purchased pursuant to this RFP are funded by El Paso County.

Dates

Publication

08/20/2025 10:51 AM MDT

Bid Intent

Not Available

Question Acceptance Deadline

08/29/2025 10:00 AM MDT

Questions are submitted online

Yes

Closing Date

09/17/2025 02:00 PM MDT

Contact Information

Cody Walters

719-520-6593

codywalters@elpasoco.com

Buyer Preferences, Guidelines & Requirements

General Requirements

- Insurance Required

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Envelope 1 - Identity & Proposal

Pricing

No pricing in this envelope

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

Envelope 2 - Pricing

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

Disclaimer If you are unable to access any portion of these documents please contact us at procurement@elpasoco.com or 719-520-6392 for assistance.