Get instant access

to solicitation details & future business opportunities.

Get Access

Vendor packages with access to similar open solicitations

Statewide

Matching bid notifications & access to all Statewide & Group bid details

Group

Matching bid notifications from participating agencies

Basic

Access participating agency bids

Basic Information

Reference Number

0000311297

Issuing Organization

E-470 Public Highway Authority

Owner Organization

E-470 Public Highway Authority

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

OP-23-CCTP-1-RFP

Title

Contact Center Consulting

Source ID

PU.AG.USA.2210.C9814151

Details

Location

United States, Colorado, Denver County

Purchase Type

Duration: 2 years

Piggyback Contract

Description

The project scope involves assisting the Authority with improvement to its contact center in five major areas in coordination with the Authority staff, all as described in the RFP.

Dates

Publication

02/17/2023 11:32 AM MST

Question Acceptance Deadline

02/28/2023 03:00 PM MST

Questions are submitted online

Closing DateA - Latest Addendum

03/31/2023 03:00 PM MDT

Prebid Conference

02/23/2023 10:00 AM MST

Contact Information

Mike Hancock

303-537-3428

mhancock@e-470.com

Buyer Preferences, Guidelines & Requirements

General Requirements

- Insurance Required

Award Requirements

- All or None Award

- Reserve Rights to Award by Line Item

Pre-Bidding Events

Event Type

Prebid Conference

Attendance

Recommended

Event date

02/23/2023 10:00 AM MST

Location

Online via Teams

Event Note

See Section 1.A.2 for the Teams conference information for joining remotely.
See more

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

Additional Bidding Instructions

Proposals must be submitted by email only to Procurement@e-470.com. Proposals should not be submitted directly to BidNet. Please see the RFP for all submission requirements.