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Basic Information

Reference Number

0000020483

Issuing Organization

Denver Water Procurement

Owner Organization

Public Affairs

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

RFP-14498A

Title

Customer Experience Professional Services

Source ID

PU.AG.USA.1412

Details

Location

United States, Colorado

Delivery Point

Denver, CO

Purchase Type

Duration: Not Stated

Piggyback Contract

Description

Summary of Specifications:
This RFP No. 14498A is being issued for Customer Experience Professional Services for Denver Water.

The RFP response is due no later than 3:00 p.m. on Friday, September 14, 2012. Please submit three (3) copies of the RFP response in hard copy format and one copy in electronic format, via USB flash drive. Please note there is a strict time period during which you may submit, in writing, any questions or requests for clarification regarding this RFP or its specifics. The due date for these requests is Friday, August 31, 2012 by 4:00 p.m. MDT. The target date for responses is Wednesday, September 5, 2012 by 5:00 p.m. MDT. Please note that Kellie Balu at Kellie.Balu@denverwater.org will be the main contact for this RFP. Please direct all questions and future correspondence, including confirmation of receipt of this e-mail to her. You may also contact her via phone at 303-628-6406.

Thank you,

Kellie

Kellie M. Balu | Contract Specialist Denver Water | t: 303-628-6406 http://www.denverwater.org

Dates

Publication

08/28/2012 02:09 PM EDT

Question Acceptance Deadline

08/31/2012 12:00 PM EDT

Questions are submitted online

Closing Date

09/14/2012 11:00 AM EDT

Contact Information

Kellie Balu

303-628-6406

kellie.balu@denverwater.org

Additional Information

Delivery Date

TBD

Other

Accepting Vendor Questions

Bid Submission Process

Bid Submission Type

Physical Bid Submission