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Basic Information

Reference Number

0000027548

Issuing Organization

City of Boulder

Owner Organization

see RFP

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

RFP-64-2014

Title

Customer Service Strategy

Source ID

PU.AG.USA.1934

Details

Location

United States, Colorado

Delivery Point

see RFP

Purchase Type

One Time Only- Delivery Date:see RFP

Piggyback Contract

Description

Summary of Specifications:
The City of Boulder is committed to its vision, Service Excellence for an Inspired Future, and is seeking professional services to optimize the current culture and systems to ensure the City of Boulder is proactive in providing a superior level of customer service across the organization.

Dates

Publication

11/24/2014 07:13 PM EST

Question Acceptance Deadline

12/11/2014 06:00 PM EST

Questions are submitted online

Closing Date

01/08/2015 06:00 PM EST

Contact Information

Calder Grey

303-441-1857

greyc@bouldercolorado.gov

Additional Information

Contact 1 for questions

Ms. Mary Ann Weideman, RFP Coordinator, weidemanm@bouldercolorado.gov

Other

Accepting Vendor Questions

Bid Submission Process

Bid Submission Type

Physical Bid Submission

Disclaimer The City of Boulder, Colorado is committed to socially-responsible procurement and promoting social equity through our contracts. We work to ensure open and fair procurements, competitive and fair pricing, environmentally-sustainable solutions, and encourage members of the underserved business community to participate in our competitive solicitations.