Specifications include, but are not limited to: • Implement a long-term cost-effective solution to replace The Active Network that meets all the key components of the existing product. • Enhance customer relations while continuing to offer customers flexibility in registration processing • Reduce manual processes to increase Staff productivity • Improve integration between applications and other systems in use noted below in Section C. • Improve system users’ ability to interact with the City • Provide customers with an easy to use, cost-effective, online portal for all their recreation needs • Leverage emerging technology including biometrics, mobile devices, and “apps.” • Use mobile scanning, enrollment, and rosters (classes, leagues, and point of sale) • Improve online facility scheduling for customers.