Specifications include, but are not limited to: Key benefits should include: Reducing Customer Lobby Wait Times: Improving the overall perception and customer satisfaction. Optimizing Service Efficiency: Facilitating customer flow and maximizing resource allocation. Enhancing Customer Interactions: Promoting a positive experience for both customers and staff. The system must provide solutions for: People-Counting: Accurately tracking the number of customers. Wait-Time Monitoring: Offering real-time insights into wait durations. Real-Time Queue Analytics: Helping managers anticipate high traffic, communicate estimated wait times, and deploy staff promptly. Additionally, the system should be able to: Inform customers about estimated wait times, queue status, and directions to shorter lines. Offer realistic wait expectations or faster service options.
