Specifications include, but are not limited to: The County of Santa Clara (hereafter, “County”) is seeking proposals from qualified organizations who can provide oral over-the-phone interpretation services that will enhance public access to County services and resources, consistent with the intent of the County’s Language Access Policy, to ensure all county residents enjoy equitable access services. These services will be accessed by various agencies and departments within the County. There is high demand throughout the County for oral over-the-phone interpretation services. Service areas include, but are not limited to: Social Services and Public Benefits Legal and Court Services Criminal Justice Offices Clerk-Recorder and Public Records Public Health and Mental Health Services Health and Hospital Systems Facilities and Fleet County Executive Offices Proposer must provide a high degree of quality assurance, diverse range of language expertise, and an expertise in the aforementioned industries/service arenas.