Specifications include, but are not limited to: 1. The City has eighteen (18) single family homes and two (2) privately owned homes located over approximately 5.2 square miles that currently receive trash service from Haul-Away Rubbish Service Co., Inc. 2. The City requires the Contractor bill the following single-family residences directly for their trash service: 3. The Contractor shall commit to recycling or diverting from disposal as much of the recyclable materials collected from City facilities as feasibly possible. A quarterly report of recycled and materials diverted from disposal shall be submitted to the City (one copy each to the Public Works Department and the Health and Environmental Control Department) by March 1st of each year for the previous year. The quarterly report shall include information on the tonnage and categories of materials (paper, cardboard, aluminum, glass, organic waste, etc.) and the recycling/diversion facilities where the materials were delivered. 4. The Contractor shall clearly summarize their customer service plans, including lines of communication with City residents and City customers. 5. Service for residential customers shall be rendered between the hours of 9:00 a.m. to 4:00 p.m. Service for all other facilities shall be rendered between the hours of 7:00 a.m. to 3:00 p.m. 6. The Contractor shall have a representative in charge at all times whenever any work is in progress by the Contractor.