Specifications include, but are not limited to: The City is seeking proposals from qualified firms with experience in providing critical incident support services for front-line public safety personnel. Services will include short-term counseling, employee training, referrals to long-term care options, critical incident support and response. The awarded contractor(s) will be working with the Long Beach Police Department (LBPD) on an as-needed basis to perform critical incident support and counseling services for both LBPD sworn and civilian front-line public safety staff and their eligible, immediate family members. The Department of Human Resources will oversee the contract, including terms, performance, administration and invoice payments.