Specifications include, but are not limited to:. Security guards stationed as a Concierge shall greet the public, answer simple/basic questions, notify departments of visitors, and shall follow these media protocols: Prevent journalists from proceeding into unauthorized areas as they do with other visitors. Contact the Facility Manager to report the media’s presence in the building. Recognize that journalists have a right to request entrance to a public building. Shall not allow journalists to disrupt or interfere with work in progress or force an interview with clients or County employees who do not wish to provide statements. Roving Patrol Guard Duties: Roving patrol guards in vehicles, bikes, and/or on foot are required for designated locations throughout the County. Roving patrol guards shall patrol the County facilities to deter crime, vandalism, theft, and spot incidents as, or even before, they occur for reporting to Facility managers, the 9-1-1 operator, and local authorities. Contractor shall assign security guards to patrol County facilities in vehicles or on foot according to the County department. Security guards shall tour/monitor the inside and outside of the designated facilities a minimum of one time per hour for the duration of their shift. Contractor shall have a Patrol Confirmation system or other mechanism in place for reporting roving patrol duties. Mechanism shall have an administrative function which allows County staff the ability to view and confirm a guard’s presence, attendance, and location when securing the site. Identified reporting mechanism shall have the ability to report provide but not be limited to the following details: Dates, Times, Patrolling Security Guard; and Site status i.e. clear or compromised. Lock-Out Service at Parking Garages: Lock out services are defined as allowing patrons to exit parking facilities after business hours when the garage is closed. These patrons may be County employees or members of the general public. As such, the County is not liable for any fees associated with lockout services. All cost for lockout services shall be paid directly by the requestor/patron/employee.