The CPUC is seeking to implement a Communications Data Portal (CDP) to support the State’s rapidly changing communications grid and associated regulatory requirements for service access and interruptions, network resiliency, and service quality. With a CDP, the CPUC will be able to: 1) Provide near real-time tracking of outage and restoration efforts, and critical reports to Commissioners, stakeholders (including the public), management, policy makers and the Administration for informed decision-making and policy development. 2) Facilitate the correlation of network resiliency failures with carrier compliance with service quality standards. 3) Expedite the time to identify carrier violations and enforcement of compliance including establishing citations, making advice letter determinations, and more. 4) Simplify the collection, organization, and storage of data from multiple communication service providers in one (1) unified system. 5) Manage increasing volumes of data as new service providers enter the market or new regulations are introduced. 6) Strengthen the ability to assess and respond to emergencies, outages, and public safety events efficiently. 7) Reduce manual data handling, accelerates data analysis, and supports quicker identification of carrier violations or service issues.
