Specifications include, but are not limited to: The County is soliciting proposals for Benefits Administration Services for all Health and Welfare Benefit Programs offered to active employees and retirees, with services including but not limited to: 1)Determining, maintaining and distributing all eligibility and coverage information to vendors and participants for all the County’s benefit programs; 2) Providing full customer service for benefits enrollment and eligibility, including general and participant-specific communications, a call center, an automated call center feature whether it is voice-responsive, number-responsive or both (hereinafter referred to as “Interactive Voice Response” or “IVR”) and a full-service web site; 3) Providing Tax-Advantaged Reimbursement Account Administration for health care, dependent care, and Judges’ medical and premium reimbursement accounts; 4) Providing premium collection via payroll and pension interfaces, and monthly billing for employees on leave of absence and some new retirees; 5) Providing COBRA administration when coverage terminates; and 6) Providing eligibility determination and reporting data for the IRC Section 4980H of the Affordable Care Act.