The CITY is soliciting proposals from qualified organizations to contract for the provision of BLS Ambulance Transport services. The service area shall encompass the entire CITY for basic life support ambulance service. All ambulance services described in this RFP document and Scope of Work pertain exclusively to ground ambulance services. The CITY has developed a preliminary deployment plan for this RFP, with the following baseline services: • The CITY desires to staff approximately 60 unit hours per day, with two (2) EMTs per ambulance, provided by a single Contractor. • The Contractor shall provide one (1) 24-hour field Supervisor, strategically available to the CITY. • The CITY will handle billing and collection for all services provided by the Contractor. • The CITY shall provide 911 call processing services at no cost to the Contractor. The Scope of Work to be provided by the Contractor is categorized into four (4) service tiers: a. First Tier Service: BLS Ambulance Transport (all-inclusive) b. Second Tier Service: Reserve Ambulances c. Third Tier Service: Surge Plan d. Fourth Tier Service: Mutual Aid