Specifications include, but are not limited to: A) Staff Roles & Responsibilities Contractor is responsible for providing staff to ensure successful program operations. It is the sole responsibility of the Contractor to pay employee wages and benefits, and ensure compliance with all federal, state and local requirements applicable to the program (e.g., proper licensing and permitting, acquisition of a Temple City Business License, employee liability, worker’s compensation, employment insurance, equal opportunity employment, social security, etc.). Upon request, the Contractor shall supply a list of personnel, a copy of their personnel policies, including reimbursement policies for sick leave, overtime pay and wage scales. The City may require that staff be removed from program operations for excessive complaints, rudeness or other inappropriate behavior or appearance.