Specifications include, but are not limited to: 1. Firewall installation, administration, and update 2. Network switch administration and network engineering a. Experience with integration of agency-owned fiber and third-party point-topoint/leased lines 3. Wireless networking installation, administration, and update 4. Structured network cabling 5. Audiovisual technician, programming, and engineering services a. In-building overhead paging and integration with VoIP telephone systems b. Audio video programming and management - experience configuring, programming, troubleshooting, and installing: i. Crestron and BiAmp AV gear and ii. Video production gear for government public meeting broadcasting 6. Server (Dell) and virtualization (VMware and Nutanix) administration and update 7. Backup and disaster recovery administration a. Rubrik - assisting with administration of on-premises backup system b. Rubrik managed backup, offsite cloud, and disaster recovery as a service (DRaaS) – in search of an out-of-geographic-area partner to store DR/cloud copies of backups and for administrative assistance with on-premises Rubrik devices – Rubrik Authorized vendors only – no grey market allowed. Consultant must furnish proof of authorization. 8. Cybersecurity a. Cybersecurity program and services development and systems administration b. Cybersecurity training – customized, quarterly, provided virtually 9. Windows server and Active Directory administration and update 10. Operating system and third-party patching – must be a Tanium MSP accredited partner 11. General Information Technology staffing services – delivered on-premises and/or virtually (as required or approved by the City) a. Technician - PC imaging/building and basic troubleshooting b. Analyst i. Higher-level troubleshooting, technical, or business analysis 12. Microsoft 365 (administration and best practices) and SharePoint (site planning, building, and administration) 13. Administration or system engineering assistance with municipal enterprise systems such as CentralSquare TRAKiT, CentralSquare Finance Plus, and Tyler Munis
