Specifications include, but are not limited to: provide unarmed uniformed security guards at various locations within Napa County. Guards will serve as a highly visible public safety presence, perform ambulatory patrol of County-owned and operated facilities, respond to suspicious activity or safety-related incidents, demonstrate situational awareness and knowledge of progressive security procedures and techniques by detecting and assisting in the prevention and de-escalation of disruptive or prohibited conduct, issue citations for violations in designated parking lots, develop working relationships with key County staff respond to relevant requests, maintain a general working knowledge of County services, and engage the community at-large by directing members of the public, and answering questions in a courteous manner. The chosen security firm must be experienced in providing traditional security services as well as acting in a liaison capacity providing information and assistance to County visitors.
