1. Purpose The Contractor(s) will provide unarmed, professional security guard services for City of Walnut Creek facilities and events. The purpose is to protect the safety of patrons, staff, property, and grounds, and to deter loss, damage, or injury through a visible and professional presence. This RFQ is for as needed services for events and facilities. The City does not anticipate requesting ongoing daily or weekly services. The majority of coverage will be for overseeing facility rentals at City-owned properties, oftentimes in the evenings; other coverage situations might include street fairs, outdoor concerts, and similar community events. 2. General Provisions • Contractor(s) shall provide fully qualified, trained, and uniformed personnel, as further defined in Sub-section 5, to perform protection and patrol services at City facilities and events. • Contractor(s)’s personnel will not be considered employees of the City; all services are provided by Contractor(s). • The City will notify the Contractor(s) when security coverage is needed, providing at least 30 days’ notice when possible. Due to the nature of City events and facility operations, requests for coverage may occasionally occur with shorter notice, and the Contractor(s) is expected to accommodate last-minute requests when feasible. The Contractor(s) shall provide a monthly staffing schedule electronically and update it as changes occur. • Contractor(s) shall maintain a sufficient pool of personnel to cover all scheduled shifts, including absences and emergencies. 3. Guard Duties Security guards shall: • Maintain a visible presence at entrances, lobbies, parking areas, and other designated areas.
