Specifications include, but are not limited to: A designated Security Company Contract Manager shall be assigned to the City of Ventura. The Contract Manager shall meet with City representatives a minimum of four times per year at a time and location designated by the City. The purpose of the meeting shall be to discuss any contract compliance issues, security guard personnel issues, or performance. The Contract Manager shall ensure issues are resolved to the satisfaction of the City within two business days or a reasonably agreed upon time by both parties. The assigned Security Officers shall be trained in CPR and certified by the State of California. The City shall have the authority to approve the assigned Security guard to the City accounts. At the sole discretion of the City, a security guard may be requested to be re-assigned from a City facility or assignment immediately. A replacement security guard will be assigned immediately by the Security Company.
