Specifications include, but are not limited to: The City seeks to contract with an experienced organization to develop and carry out a successful outreach program that will inform and educate property owners whose properties are in either the Rent Escrow Account Program (REAP) or the Utility Maintenance Program (UMP). The selected contractor will assist property owners in expediting the removal of existing Housing Code violations, ensuring timely closure of the REAP/UMP cases, and preventing it from returning into REAP/UMP. SCOPE OF WORK: The Contractor will provide outreach and educational services to the owners whose units are included in the referral provide advocacy through counseling and technical assistance with matters directly related to REAP and UMP.