Specifications include, but are not limited to: Sonoma County Water Agency (Sonoma Water) invites Statements of Qualifications (SOQs) from firms interested in providing information technology (IT) infrastructure and support services. A list of qualified firms will be developed and used over the next three years. Sonoma Water is seeking comprehensive IT infrastructure and support services. Services will include, but not be limited to: • Network management • Office 365 • Infrastructure support: server and network • Cyber-security • Telephony • Disaster recovery planning • On-site and remote client service • System monitoring and incident response support • Solutions documentation • Database administration • Cloud services • Application programming support and services
