Specifications include, but are not limited to: County employees (participants) receive benefits information, make all benefit elections, and direct all benefits customer service inquiries to the County of Orange Benefits Administrator (Benefits Administrator). These services are provided through Alight Solutions LLC. Participants can make their elections on the County of Orange MyOCBenefitsTM website or by calling the toll-free Benefits Resource Line and speaking with a Benefits Specialist. The Benefits Administrator is the owner of eligibility on behalf of the County and therefore: 1) maintains and distributes all eligibility and coverage information to Contractors for all the County’s benefits programs; 2) provides full customer service for benefits enrollment and eligibility; 3) submits all data necessary to collect and calculate premiums through payroll; 4) provides monthly billing for employees on leave of absence; and 5) administers COBRA when coverage terminates.
