Specifications include, but are not limited to: Although it is difficult to predict the exact scope of research work that will be needed in the nextfew years, SMUD estimates that majority of the projects will be quantitative in nature, mostlikely telephone or online surveys. Consultants may be asked to perform all or part of the givenproject. Occasionally, stand-alone tasks may be requested, such as research planningconsultation, survey questionnaire design, or data analysis. Qualitative research projects areexpected to occur less frequently. Finally, some studies are expected to have both qualitative andquantitative components.Below are a few examples of research projects carried out under existing task release contracts:1. Mail satisfaction survey of customers whose meters were serviced by SMUD technicians.2. Research to fine-tune marketing campaign for Energy Efficient Lighting program,included online survey of residential customers to measure awareness of energy efficientlight bulbs, relevant rebates, and to test advertising materials.3. Mail and online surveys of participants of Smart Pricing Options pilot to evaluatecustomers experience on new time-of-use rates
