1.1 Financial Review The consultant shall perform a thorough financial analysis of HACLA’s property management operations under the current management model, including but not limited to: • Cost-per-unit analysis for: o Non-Public Housing Portfolio: 3906 units over 160 properties o Public Housing Portfolio: 6084 units over 13 housing developments o Redeveloped sites: 2,171 units over 17 redevelopment sites o Current staff model and associated overhead • Review and compare expense allocations and administrative costs. Identify areas and line items where there might be significant deviation and determine causes. Conduct an apples-to-apples comparison. • Compare HACLA properties against a market standard for affordable properties of same typology. How do HACLA properties compare to these market standards. 1.2 Management Model Evaluation The consultant shall review and assess HACLA’s current and potential management models, including Public Housing. Map HACLA’s current public housing management model from an operations/staffing standpoint and cost perspective. Compare to other PHA’s and the cost/approach other PHA’s have taken. Are there tangible outcomes that can be compared to evaluate the net benefit of different approaches? Safety? Turnover rates? Vacancy rates? Asset Management. Map HACLA’s current Asset Management third-party model from an operations/staffing standpoint and cost perspective. How does our model compare to industry standard? Can we benchmark benefits / costs?Industry Trends. Provide an overview of industry trends in property management, particularly for affordable housing. What systems, approaches are standing out? 1.3 Fee Structure Analysis The consultant shall analyze HACLA’s current and potential fee structures, including: • Per Unit Per Month (PUPM) fees • HACLA indirect costs (e.g., HR, Finance, Legal, etc.) • Administrative and frontline operational expenses (e.g., Asset Management costs) Deliverables for Phase I: • Written assessment report summarizing findings and recommendations • Comparative analysis of current and industry-standard management models • Presentation of preliminary findings to HACLA leadership
