San Mateo Medical Center (SMMC) is seeking a vendor to provide standardized, medically validated patient education materials that interface with our EHR, Epic, for use in ancillary, inpatient, ambulatory, emergency, dental, and procedural settings. Material must be available in multiple languages, material should be customizable and will include the following specifications: Content Development: Patient-specific education materials tailored to various medical conditions (e.g., post-surgery, chronic illness, mental health) and specialties (e.g. endocrinology, surgery, neurology, cardiology, rheumatology, urology, orthopedics, hand surgery). Checklists for medications, follow-up appointments, and care plans. Visual aids and diagrams illustrating essential recovery processes. Multilingual materials to support diverse patient populations, ensuring at least English and Spanish are included. Easy to understand language to meet health literacy standards Educational Formats: Printed materials, including brochures and flyers. Digital versions for mobile access and web platforms, with accessibility for people with disabilities as shown by compliance with WCAG 2.0A and AA standards. Interactive and engaging educational sessions or workshops (in-person or virtual) aimed at enhancing understanding that is easy to update. Targeted, proactive outreach campaigns to support population health initiative and drive patients to engage with the health system, e.g., connecting to scheduling, etc.
