Specifications include, but are not limited to: The term of the proposed contract is June 1, 2024, through December 31, 2024, with an option for one six 6-month, and two (2), three (3) year extensions. The scope of work includes: a. Staff Recruitment a. The proposer is responsible for all phases of the recruitment process with the exception of a LiveScan and public safety background investigation, which the City may conduct at its discretion and expense. b. All staff that will work as part of this contract will be pre-approved by the City. c. Staff are expected to become familiar with and adhere to the City of Berkeley Fire Department Rules and Regulations. b. General Operations a. The provider must demonstrate the ability to provide field-based advanced practice assessments, screening, and treatment using a nurse practitioner. b. The provider must have the ability to divert high-frequency users from the 911 system which may involve, but is not limited to, use of the following methods: i. conduct follow-up visits to assist in identifying gaps in social services and access to primary/preventative care; ii. provide proactive care by actively coordinating with caseworkers; iii. receive referrals from fire personnel to conduct follow-up visits; iv. coordinate and connect patients to social and behavioral health resources as necessary. v. Write prescriptions c. Performance – Year One: a. Absorb a substantial number of low-acuity medical calls from the 911 system that would have been dispatched to the fire department. b. Coordinate effectively with first responders, public health, clinic, behavioral health, and crisis workers. c. In collaboration with the City establish program benchmarks and key performance indicators to measure program success. d. Develop appropriate program policies and procedures. e. Proactively explore and gain special knowledge of cost recovery services/options. Manage cost recovery activities as directed by the City. d. Performance - Year Two-Seven: a. Build program capacity by developing partnerships with allied organizations, practitioners, and non-profits, all of which will be used to connect clients with outpatient medical and mental health services. b. Develop revenue streams including but not limited to billing and cost recovery, strategic partnerships with receiving facilities, applying for and managing grants, etc. c. Re-visit and revise program benchmarks and key performance indicators after reviewing first-year findings. d. Further develop program capacity until the alternate medical resource availability meets the demand from the system.