Contractor shall be responsible for the management services: 2.1. Property Management Services • Oversee day-to-day property operations, ensuring a high level of functionality and efficiency. • Serve as the primary liaison between OCTA and tenants. • Develop and implement property management policies and procedures. • Coordinate and oversee office moves, space planning, and asset management functions. • Work with OCTA leadership on long-term strategic planning and capital improvements. 2.2. Tenant Relations • Track tenant lease expirations and provide recommendations for occupancy planning. • Maintain strong tenant relations by addressing concerns, coordinating improvements, and enforcing lease terms. • Handle rent collections and all charges payable by tenants, delinquency management, and lease enforcement actions.
