Through this Request for Proposal (“RFP”) and evaluation process, the City of Rosemead is seeking qualified consultant(s) to provide professional services associated with the support and maintenance of the City’s information technology (“IT”) infrastructure. The qualified consultant will maintain and improve the City’s IT effectiveness, enhance its quality of services, minimize downtime; and, provide exceptional support in the areas of network administration, backup systems, network security support, systems support, computer operations support, Help Desk support, PC desktop technical support, software integration support, technical project management support, application support, and technical consulting in support of planning and budgeting for IT projects and technology refreshment. The consultant must work in conjunction with the City of Rosemead assigned staff for the general City infrastructure, equipment, and employee needs.
