Specifications include, but are not limited to: Valley Water is looking for a tool to integrate with our existing billing platform (Munibilling) and our ERP system (Infor) to process online payments for up to 5,000 well owners in Santa Clara Valley. The tool should be easily configured and deployed with minimal consultation and customization services required. Transaction Volume: District expects up to 65% of customers to use the system, resulting in an estimated 2,500 transactions per year; dollar volume per transaction varies greatly, for the purpose of the RFP, please assume annual transaction dollar volume of $5 million. As a customer facing user interface solution, bidders should propose a system that is user-friendly, easy to use, easy to maintain, multi-lingual, and compatible with most common devices and operating systems as well as ADA Compliant (WCAG 2.0 or higher).
