Specifications include, but are not limited to: 1. Provide on-call, as-needed repair of the City’s various automatic doors, overhead doors, automatic gates, and access control components when requested by the City. 2. Provide emergency, time-critical repair of automatic doors, overhead doors, automatic gates, and access control components at Public Safety Facilities when requested by the City. 3. Provide an appropriate level of staffing, tools and vehicles necessary to support all City maintenance and repair functions during hours of operation and for response after normal working hours. 4. Furnish and install all new parts, materials and lubricants, which are commercial grade and meet or exceed the original equipment manufacturers (OEM) specifications. Any use of parts other than those manufactured by the original equipment manufacturer shall be approved by the City’s Facilities Maintenance Supervisor and/or Contract Manager prior to utilization in specific work tasks. 5. Maintain a supply of available parts and maintain a supply system for acquisition of additional parts either immediately or with minimal delay. 6. Check in with City’s Facilities Maintenance Supervisor, Contract Manager and/or their designee upon each site visit. 7. Troubleshoot, diagnose, and develop a Scope of Work for the material and labor required to complete the repair. a. Develop an estimate for a non-emergency repair based on the Scope of Work and submit to Contract Manager for approval. i. Develop potential alternatives, with costs, in cases of repairs versus replacements. b. Proceed with the work only after authorization by City’s Facilities Maintenance Supervisor, Contract Manager and/or their designee, and complete all work in accordance with the approved cost estimate. c. Advise City’s Facilities Maintenance Supervisor, Contract Manager and/or their designee if any additional work is required and when a mechanic will return to perform said work. i. Additional work exceeding the approved cost estimate by 10% must be approved by the Contract Manager. 8. For emergency work that must be completed immediately to maintain proper operation of Public Safety facilities: a. Proceed with the work after authorization by City’s Facilities Maintenance Supervisor, Contract Manager and/or their designee, and complete all work. 9. Have and maintain a thorough knowledge of commercial automatic doors, overhead doors, and automatic gates. All maintenance and repairs shall be provided in accordance with the highest standards of the industry, skill, workmanship, applicable trade practices, shall meet warranties and be in conformance to all applicable laws, codes and regulations. 10. Provide all vehicles, lifts, and tools needed for the work. 11. The Contractor shall maintain the appropriate licenses and will comply with all other license, insurance, and permit requirements of the City, State, and Federal governments as well as all other requirements of the law.
