Specifications include, but are not limited to: Option 1 – Lit Fiber Lease The lit fiber services requested will include upgrades or replacements to Antioch Unified School District’s existing WAN CIR’s. Service must be capable of delivering at minimum (CIR) as outlined in Appendix A “Required CIR” using Layer 2 Ethernet protocol over fiber to each site and two 10,000 Mbps circuits at DISTRICT OFFICE. a. The District Data Center located in DISTRICT OFFICE, 510 G Street, Antioch, CA 94509 is to serve as the termination point for the network. With this RFP, AUSD intends to increase its current aggregate bandwidth to sites (See “Appendix A” for details). The assignment of schools to particular network segments for bundling is at the discretion of AUSD. b. All 25 AUSD school sites and facilities shall have a minimum data connection CIR as outlined in Appendix A “REQUIRED CIR” up to a CIR of 60,000 Mbps full duplex in INCREMENTS outlined in appendix A. District Office will require CIR of two 10,000 Mbps full-duplex; up to a CIR of 240,000 Mbps in INCREMENTS outlined in Apprendix A. c. AUSD desires the ability to increase bandwidth in the future to meet demand. Proposals may include rates for higher bandwidth connections and should describe the vendor’s ability to scale the proposed solution to meet greater bandwidth demands. d. The Contractor/Carrier shall deliver the requested CIR at full bandwidth at each school directly to the District Data Center on a full availability basis, 24/7. This service can be aggregated at the design of the carrier so as not to have 25 individual circuits terminating directly at the District Data Center. e. The service handoff at each site will be single-mode fiber. f. The service hand-off at all sites shall terminate with LC-style SFP connectors. The precise site location of the MPOE or DEMARC, or “handoff point” shall be determined by AUSD Network staff at the sites listed in Appendix “A” of this RFP. g. The network will require a minimum aggregated bandwidth of twenty thousand (20,000) Megabits per second into the WAN Network to simultaneously support all sites minimum access rates. Currently the district is utilizing two 10,000 Megabits per second circuits for all sites. h. The District will need to be able to differentiate between the various campuses in terms of traffic flow. This could be accomplished by multiple point-to-point physical links between the campuses and the District Office or MPLS or some other “partitioning” scheme. The Vendor is directed to describe in detail how this will work in their proposal. The district must be able to transmit VLAN data across the WAN circuits. i. The vendor shall specify that this network is a managed solution and the vendor will provide all necessary hardware and software accordingly. As part of the proposal, the vendor will make known the space requirements for installed equipment at sites and District Office. Network outage resolution should be coordinated with AUSD technical staff. j. The vendor must provide easy access to help desk and repair services. A clear, documented procedure must be defined for severe problem escalation with appropriate response times delineated in proposal. The vendor will provide critical alerts to AUSD Technical Contacts via email, and notification of service outages via telephone to AUSD Technical Contacts along with status and estimated time of restoral (ETR). This alert service will be maintained for the duration of the contract. k. The vendor must provide a mean time-to-repair for outages of less than 4 hours. l. The circuits shall be capable of carrying multiple protocols such as IP Data, Voice over IP (VoIP) telephony, streaming digital video, teleconferencing, etc. Jitter and latency shall be within industry accepted limits for typical services of these types. The WAN must support the transmission of QoS (“Quality of Service”) tags implemented by AUSD between endpoints. m. The circuits must provide a network latency commitment of <5 milliseconds roundtrip, and a network jitter commitment of <5 milliseconds. n. All equipment including but not limited to switches, cabling, connectors, etc. necessary to provide this connectivity shall be provided by the vendor. All installed equipment shall operate with the electrical capacity provided by a dedicated 20 AMP service per equipment rack with redundant (minimum two) power supplies for network equipment. o. Currently AUSD’s MDF’s have either four-post or two-post racks in each location with a minimum of 3U available space for vendor equipment. Vendor is responsible for providing any additional racks or hardware for mounting vendor equipment. p. Internal routing scheme and IP structure cannot be changed. Option 2 – Dark Fiber Construction and Maintenance A. Dark Fiber Construction Costs As a second alternative, the Respondent is requested to quote for cost developing new fiber between the DISTRICT OFFICE, 510 G Street, Antioch, CA 94509, and the end points of each school site (See “Appendix A” for details). The dark fiber runs with dedicated fiber from the HUB location to each end point with a minimum two strands per dedicated fiber. B. Dark Fiber Ongoing Maintenance Costs The District will require ongoing maintenance and operations of the fiber for at least the first 15 years (refer to AUSD Attachment “A”, Option 2, Dark Fiber Lease). There is a specific requirement of 2 pairs per school site and a preference for a hub and spoke topology. When pricing maintenance and operations, the Respondent should include an overview of fiber maintenance practices including: Routine maintenance and inspection Scheduled maintenance windows and scheduling practices for planned outages Fiber monitoring including information on what fiber management software is used, what fiber monitoring system is used, and who performs the monitoring Handling of unscheduled outages and customer problem report What service level agreement is included, and what alternative service levels may be available at additional cost What agreements are in place with applicable utilities and utility contractors for emergency restoration Repair of fiber breaks Replacement of damaged fiber Replacement of fiber which no longer meets specifications Policies for customer notification regarding maintenance Process for changing procedures, including customer notification practices
