1. Lease and installation of multifunctional devices to meet the different needs of the requesting County office; a. Provide current model year machines for lease by the County; b. Machines must be in new condition which have not been sold or used previously; c. Machines shall have no used or remanufactured parts of components; d. The machines shall not have been under lease or used as a demonstration or test machine since its original manufacture. e. The machines in the Evidence must be hardwired for connectivity. 2. Maintenance and services of devices; a. Care, firmware updates, upkeep or support of devices, including, but not limited to, all parts and labor except for paper and staples, and for which Consultant is responsible for the cost of providing; b. Verify the firmware installed is the current version as recommended by the manufacturer. 3. Capacity to support the County’s copier and printer fleet during County Business Days (Monday through Friday, excluding County holidays as designated by the Tehama County Board of Supervisors) with the potential for emergency hours. 4. Coordinate with County departments in the selection of the equipment that is appropriately sized and functional for current business needs. 5. Installation of equipment at the location specified by the County within 30 calendar days of receipt of purchase order; a. This will require contact with County departments as specified on the purchase order to schedule a mutually agreeable date for the equipment to be installed and any training that may be needed; b. If a device or part is defective, reasonable efforts shall be made to replace the device or part no later than the next County business day unless otherwise approved in writing by an authorized County representative.
