Specifications include, but are not limited to: A. Operate two attended bicycle parking facilities and three self-serve group parking facilities. B. Coordinate operation of self-serve group parking with eLock Technologies. C. Contractor shall be responsible for the security of each Bike Station. D. Implement and maintain a marketing program for Bike Station operations. E. Provide a display of informational brochures and maps for customers. F. Contractor shall provide monthly reports and an annual survey on Bike Station operations. G. Maintain and keep confidential User Registration System. H. Provide a single, locally based manager as the primary point of contact for all management responsibilities. I. Contractor shall respond in a timely way to user emergencies and complaints in accordance with this agreement. J. Provide bike related retail and repair services. K. Provide janitorial services for each Bike Station. L. Enter into a sublease agreement with BART. M. Options for additional operations at MacArthur and Civic Center are pending. N. Optional Price Reduction Strategies, ie: Revenue Sharing.
