1.1 Website Design and Development • Complete redesign of library website with modern, clean aesthetic • Website equitably serves a variety of patrons of different demographics who have varying needs and technical abilities with a commitment to Equity Centered Navigation, Migration of existing specified content from Library’s current website to newly designed website • User-centered design with intuitive information architecture • Fully responsive design for optimal viewing on all devices • International language support (including English, Chinese and Spanish) • Capable of supporting the Communico calendar and events management system • Website design aligned with Discovery layer branding and aesthetic 1.2 Content Management System (CMS) • Implementation of robust, easy-to-use CMS • User role management with granular permissions • Content workflow management with approval processes • Ability to roll back changes • Media library with digital asset management capabilities • Content versioning and scheduling capabilities • Website content Staging (“Test”) and Production (“Live”) environments • Template system for consistent content creation • API integration with various Discovery Layers on the market (specify which are supported) • Regular version upgrades and security patches • Daily backup and restore • Hosted securely on the cloud with 99.9% uptime guarantee 1.4 User Experience Features • Real-time chat capabilities between patrons and staff • Simplified, intuitive interface with reduced cognitive load • Website search will produce highly relevant and the most recent content first • Website search results will display summary content for each hit providing users with contextual information allowing them to choose the most relevant result • Website search will provide a passthrough search to the Discovery Layer for users searching for Library materials • Website search will include event results from the Library’s Communico events management system 2.1 Accessibility and Language Requirements • Full compliance with WCAG 2.2 guidelines • Screen reader compatibility and keyboard navigation • Accessible document formats for downloadable content • Accessibility statement and feedback mechanism • Ongoing accessibility maintenance plan • Enhanced Accessibility: Features beyond minimum requirements • Multilingual Support: Accessibility across supported languages
