Specifications include, but are not limited to: A. Network Summary JWA network supports three (3) main functional areas: Current Service Level (#1) 1. Passenger Processing – Common Use Passenger Processing (CUPPS) and Multiuser Flight Information Displays (MUFIDS) devices and servers. 2. Parking Administration Revenue Control System (PARCS) devices and servers. 3. Airport Operations – email, file sharing, printing, database, Web servers, VoIP, Public WiFi, JWA WiFi, etc. B. Service Summary The Contractor will provide a variety of services that will include: 1. Log collection – Windows Servers (2012, 2016, 2019) 2. Log collection – Windows clients (Windows 7, Windows 10) 3. Log collection – Network devices, Cisco switches for BAS and VMS 4. Log collection – Any JWA device that supports SYSLOG 5. Log collection – endpoint client software (e.g., Crowdstrike) 6. Log correlation 7. Intrusion Detection/Prevention identification, notification, response, mitigation, and remediation 8. Security Event Incident Management (SEIM) - event identification, notification, response, mitigation, and remediation 9. Quarterly reviews of the JWA environment 10. Quarterly training to JWA staff on various topics 11. Quarterly reports and recommendations to improve network security
