Specifications include, but are not limited to: A. Upon request, Contractor shall provide, language professionals, equipment, materials, and tools required for OAH proceedings (i.e., committees, conferences, mediations and hearings) for the following: 1) Interpreting Services: a. Onsite/In-person Interpreters throughout the State of California; b. Telephonic/Video/Remote interpreting (VRI); 2) Document Translation; 3) Reading Services: a. On-site/In-person Readers throughout the State of California; b. Telephone/Video/Remote readers; B. This contract is subject to Data Processing and Protection as outlined in Template Exhibit G and has additional provisions for specific OAH case types as identified in Template Exhibit H and its attachments.; C. On-site/In-person interpreter and reader services shall take place at an OAH Administrative Hearing location or at another proceeding’s location in the State of California as set by the Administrative Law Judge (ALJ). OAH locations identified in Exhibit A, Attachment 1; A. If, after Contractor’s reasonable and good faith attempt to obtain Certified language services, Contractor is unable to provide Certified language services for a particular assignment because of the unavailability of a Certified language interpreter, Contractor may assign a Qualified interpreter.; B. Contractor will provide interpreters and readers for services between the hours of 8:00 a.m. to 6:00 p.m. (PT), Monday through Friday with the exception of holidays unless otherwise stated in the request for service. The length of the court proceedings will vary from thirty (30) minutes to several weeks.; C. Current observed State holidays are: New Year's Day, Martin Luther King, Jr. Day, President's Day, Cesar Chavez Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, Day after Thanksgiving and Christmas Day.; D. Contractor will provide all labor, materials, tools, equipment and shall pay all expenses including, but not limited to, travel mileage, parking, taxes, insurance, bonds, license and permit fees, and any other costs incidental to providing the services. ; E. Contractor shall provide written translations of source texts provided from English into another language within the meaning and intent of the original text. Services shall include translation of documentation by Certified interpreters, or Qualified interpreters subject to the provisions of Paragraph 5.A. above.
