Specifications include, but are not limited to: provide services to eligible residents of the County of San Bernardino. The HICAP/MIPPA/FA programs act as a clearinghouse for information and materials relating to Medicare, managed care, health and long-term care related life and disability insurance, and related health care coverage pans. Objectives include individual counseling, advocacy, and community outreach. These activities provide information to the public on Medicare, long-term care planning, private health and long-term care insurance, managed care, and related health care coverage plans. Educational services supporting long-term care planning are aimed at the general public, employers, employee groups, senior organizations, and other groups expressing interest in long-term care planning issues. Individual educational serves emphasize the importance of long-term care planning, promotion of self-reliance, independence, and options for long-term care.