All correspondence must be made through the Vendor Portal. Specifications include, but are not limited to: The County of Riverside Purchasing Department on behalf of the Emergency Management Department (EMD) is seeking proposals from qualified parties qualified in providing a Family Care Assistance Center Plan. Awarded Bidder will provide services to initiate, coordinate, and develop two complete full-scale Family Assistance Center (FAC) Plan for both the County of Riverside Operational Area and County of San Bernardino Operational Area. The awarded Bidder shall insure the goals of the FAC are addressed and obtainable within the plan. This project is to assist individuals and households impacted by potential or actual disaster incidents. In a mass casualty event, both the County of Riverside, Department of Emergency Management, and the County of San Bernardino, Office of Emergency Services, as part of their overall response operations, shall establish a Family Care Assistance Center (FAC) at a pre-designated location, if possible. This is a multi-agency operation and supported by numerous other agencies, non-governmental partners, federal agencies, and a cadre of trained volunteers that will be called upon to support the center. The goal of the center is to collect from family and friends of victims to reunite them, whether living or deceased, provide crisis intervention and professional mental health services, and other applicable social services needed as a result of the tragedy. Examples of mass casualty events include terrorism and large-scale accidents.