The scope of services covered in this RFP is to provide the Student Health Services with software and professional services that allow SHS to continue patient-facing services and administrative functions. It is expected that the Proposers will be able to provide a comprehensive set of services including but not limited to those outlined in this Section and other areas as defined in this RFP. The Proposer selected in response to this RFP shall provide the software and professional services as so necessary to successfully: o Assist with the configuration of the software solution, o Develop defined integrations with other software systems, o Lead the data conversion/migration process from previous systems to the selected system, o Assist with testing of the proposed software solution including resolution of defects and configuration errors, o Support the overall implementation process with those tasks and deliverables as is commonplace to the implementation of an enterprise software solution. The manner in which Proposers approach each of these tasks, and the degree to which the division of labor falls upon SHS, will be at the discretion of the Proposers based upon the successful and recommended methodology that has been employed on similarly situated student health entities. The following information establishes the expectation of the minimum level of project management documentation to be provided by Proposers as a part of, but not exclusively, the resulting implementation services offered.
