Specifications include, but are not limited to: ERP SOFTWARE AND IMPLEMENTATION SERVICES (Including Financial & Human Resource Management, Utility Billing, Community Development and Customer/Citizen Self-Service): The City of Tracy is requesting information and proposals for an Enterprise Resource Planning (ERP) System to improve organizational productivity by increasing efficiency in transaction processing and promoting collaboration across business units. The goal in implementing an ERP system is to integrate "back-office" administration and "frontoffice" service delivery. The ERP should consolidate information, link business processes and functions, and eliminate separate departmental systems in favor of a single "enterprise" system that connects the City's financial and non-financial applications through a common database, user-friendly interface, and embedded processes designed to tie functions together seamlessly.