All correspondence must be made through the Vendor Portal. Specifications include, but are not limited to: EDD desires to procure • a modern, cloud-based integration platform that will leverage industry-leading practices in Data Management, Enterprise Content Management, Enterprise Integration, and Identity and Access Management to enable business process improvements across all EDD programs. • a modern, cloud-based solution that will support industry-leading practices in claims management and enable business process improvements across all EDD programs. EDD intends to procure an ICMS solution that can be configured to meet the program's business needs and does not require complex coding or technical customizations.