1. It is the intent of the County to maintain each facility at a high standard of cleanliness. These specifications are intended to establish an acceptable level of service. Cleaning frequencies are established as general guidelines; they are not to be construed as absolute. All items not specifically included but found to be necessary to properly clean the building, shall be included as though written into these Cleaning Specifications. 2. The term “clean” includes but is not limited to the removal of trash, dirt, dust, lint, webs, marks, stains, spots, spillages, graffiti, odors, film, gum, grease, tar, etc. 3. The Contractor shall ensure that all employees are trained in generally accepted cleaning practices. Such practices shall include but not be limited to the proper operation of power cleaning equipment (such as floor care equipment), the proper use and handling of chemical products (such as cleaners, strippers, sealers and waxes), and the proper cleaning methods for building materials such as ceramic tile, vinyl, wood metal, and glass. 4. Provide supervision. Supervision shall consist of, but not be limited to the following: a. Supervisors shall plan, schedule and assign work to all custodians. b. Supervisors shall make inspections to review work in progress, and inspect to ensure completion. c. Supervisors shall ensure that the security of facility/facilities are met and comply with safety regulations. d. Supervisors shall direct various cleaning methods such as dusting, trash pickup, vacuuming, buffing, stripping, scrubbing, waxing, sweeping, damp mopping, dust mopping, shampooing, etc. e. Supervisors shall enter and maintain periodic tasks in custodial logbook and check supply levels. f. Supervisors shall respond to questions, complaints and requests from facility occupants. g. All persons listed as “Site Supervisor” will be required to work on or near the site as part of their normal working conditions. h. Supervisors shall carry an electronic communication device, including but not limited to a pager or cell phone, provided by Contractor and respond to occupant requests for services and emergencies within 15 minutes when contacted by designated site contacts or the Facilities Management Custodial Services Chief. A list of all contact numbers shall be provided to the Facilities Management Custodial Division Supervising Staff. i. Contractor shall not exceed a ratio of janitors to supervisors of ten to one. Working supervisors do not fulfill this requirement. 5. Be responsible for complying with all applicable safety and health regulations including, but not limited to, California Code of Regulations (CCR) Title 8, Section 3202 General Industry Safety Orders. Such orders require employers to establish, implement, and maintain an effective Injury and Illness Prevention Program (IIPP). The Contractor’s IIPP must contain elements that ensure compliance with CCR Title 8, Section 5193, “Bloodborne Pathogens”, and Section 5194, “Hazard Communication”. The Contractor’s IIPP must be submitted in writing within thirty (30) days of Contract start date. 6. Contractor’s staff working in designated County facilities known to contain asbestos must complete asbestos awareness training in accordance with CCR Title 8, Sections 5208 and 1529. Training shall be consistent with United State Environmental Protection Agency (EPA) training requirements for local education agency maintenance and custodial staff as set forth in the Code of Federal Regulations (CFR), Title 40, Section 763.92 (a)(1). Documentation that the Contractor’s staff (names) has received such training must be submitted within thirty (30) days of the Contract start date. 7. The Contractor’s staff shall not place or use mops, brooms, or any equipment in traffic areas or other locations in any manner that would create safety hazards. The Contractor’s staff shall provide and place appropriate warnings signs for wet or slippery floor areas, such as those caused by cleaning or floor finishing operations. General safety requirements (manufacturer’s recommendations, drying methods, etc.) shall be complied with for all products and all methods used in carrying out this Contract. 8. Bi-weekly shall be defined as two (2) times per week and the days shall be Mondays and Wednesdays. 9. Bi-monthly shall be defined as two (2) times per month and the days shall be the second and fourth Friday per month. 10. Contractor shall ensure that a copy of the Contract is kept in the custodial closet at all times per site. 11. Ensure that all spray bottles are labeled with the correct chemical labels. Secondary labels will provide global harmonizing system symbols (GHS) and have the appropriate (SDS) in the custodial closet. 12. Contractor is advised that County facilities are frequently used for Countywide meetings and special events, etc. and shall require additional services and supplies. Therefore, the Contractor shall assure a level of flexibility in staff scheduling so as to provide for servicing of all restrooms, offices, etc. Contractor will be notified of the schedule by the Facilities Management Custodial Services Chief. 13. Maintain a separate floor crew to damp mop, buff, shampoo, strip and wax all linoleum and tile floors. 14. Ensure that there are clean mop heads available to custodians at all times. 15. Contractor must ensure that all dispensers are filled with supplies on the last day of the Contract.
