Specifications include, but are not limited to: Provider should incorporate the five (5) Protective Factors into service delivery in order to help strengthen families, and prevent abuse and neglect. 8.1.3 SSA will furnish Provider with the Protective Factors Evaluation Tool and/or SSA approved evaluation tool that will help measure how counseling and parent education services are impacting SSA clients. 8.1.4 Provider shall use evidence-based practices such as “Seeking Safety” or Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) to meet client needs and address client symptoms. 8.1.5 Second Language Capabilities 8.1.5.1 Provider shall ensure a minimum of fifty percent (50%) direct services staff is bilingual and proficient in English and Spanish. 8.1.5.2 Provider shall provide services to meet the needs of Vietnamese speaking clients, as needed. 8.1.5.3 Provider shall meet additional language needs, as needed. 8.1.5.4 Provider shall present language proficiency verification to SSA, upon request.
