Enhanced operational effectiveness by making more timely, accurate and complete information available to citizens, the Mayor and City Council, City Manager, and other City personnel (i.e., dashboard, portal) Increased access to information and services through online portals / modules Improved management and public policy decision-making by increasing the ability to analyze data Allow for ongoing upgrades of technology to support current and future core functional needs Utilize and manage technology in a cost-effective manner Continual innovation to encourage implementation of best business practices (i.e. encourage streamlining and automation of standard business transactions, enhanced and on-line capabilities, etc.) Enhanced features and functionality to support increased automation and operational efficiencies (i.e. automated workflow, integrated document management, capturing electronic signatures, etc.)
