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CUSTOMER EXPERIENCE MANAGEMENT SYSTEM


Location
California
Publication Date
03/25/2020 10:54 AM EDT
Closing Date
04/06/2020 03:00 PM EDT
Issuing Organization
County of Los Angeles
Solicitation Number
Description

Specifications include, but are not limited to: a cloud hosted software solution (System) based on Big Data analytics and technology that helps gather internal and external feedback to help improve customer service and community engagement. PW is looking for a system with the ability to create a single source of understanding through role-based dashboards that can pull data across multiple sources

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