Specifications include, but are not limited to: Contractor must: 1. Seamlessly transition County employee participants from the current Commuter Benefit Program vendor, in an organized, efficient manner, within thirty (30) days of any contract that may be awarded as a result of this RFP, with no break in service. 2. Provide communication support for the Alameda County Commuter Benefit Program, which includes communication project management. Communication support shall include, but is not limited to, assisting with strategic communication planning and development and editing of written and web-based information distributed to County employees. 3. Provide basic graphic design assistance and resources for employee communications. Graphic design requirement may be provided by bidders staff or a subcontractor. 4. Support employee payroll deductions in any amount from $20 to $245 per month for transit and/or parking benefits (amounts subject to change based on IRS legislation) from one (1) central payroll system. 5. Enroll employees online if, and only if, the proposed electronic enrollment interface meets the following conditions: a. The TPAs system and the Countys system (PeopleSoft 9.0) are compatible b. Data may be transferred seamlessly between the two (2) systems and c. All employee data will be reported and maintained accurately in the TPAs system. If the awarded bidders electronic enrollment interface fails to meet any of the above conditions, then the awarded bidder must enroll employees with County-approved hardcopy enrollment forms at no extra cost to the County. 6. Enroll employees into the program within five (5) business days of receipt of hardcopy Commuter Benefit Program enrollment forms or online enrollment. 7. Process on-going employee enrollment, termination and changes within two (2) business days of receipt of hardcopy enrollment forms, online enrollment, funds, payroll and/or other information. 8. Allow all eligible employees to join the program at any time. 9. Allow current participants to terminate their enrollment at any time.
