Specifications include, but are not limited to: The Contractor must serve all population and ethnicities in San Francisco with focused expertise to address the unique cultural needs of San Francisco’s transgender and/or gender diverse (TGD) community, ages 18 and above who are experiencing homelessness, at risk of homelessness, transitioning into permanent supportive housing (PSH), individuals who are considering and/or in the process of accessing medical or social transitions. The successful Proposers staff must have lived experience in the communities to be serviced in order to provide effective service to the priority population. For capacity building and training development this RFP will target behavioral health clinicians, social workers, and peer health workers with professional and/or lived experience with the TGD community. 1. Program Category #1: Peer Navigation and Outreach: a. Work with Gender Health SF to provide peer-based navigation and outreach services for unhoused TGD individuals who are seeking medical and/or social transition supports. Services may include but are not limited to: i. Helping clients understand the necessary steps for different types of gender-affirming care services (e.g. surgery referral process, peer support and navigation, peer education and support). ii. Accompanying clients to appointments. iii. Explaining and guiding clients through the process of identity document changes (e.g. legal name and gender marker changes.) iv. Linkages and referrals to promote engagement in care and community services. 2. Program Category #2: Behavioral Health Service Expansion: a. Work with the Department of Homelessness and Supportive Housing (HSH), Behavioral Health Services, and TGD-serving community-based organizations to provide short-term behavioral health services for unhoused transgender and/or gender-diverse (TGD) individuals in temporary supportive housing sites, such as navigation centers and shelters. Services may include, but are not limited to: i. Client triage and linkage to longer-term behavioral health services. ii. Counseling around treatment options for mental health and substance use needs. iii. Counseling around wellness practices and resources, and peer counseling. iv. Services should be primarily delivered in-person at sites where clients congregate and have telehealth available on as needed basis. 3. Program Category #3: Capacity Building and Training Development: a. Cultural Humility Trainings: Work with the SFDPH BHS Training Office and departmental subject matter experts to research, develop, and produce foundational and advanced cultural humility transgender health training for city staff and providers to deliver a better understanding of TGD individuals experiencing homelessness and enhance their capacity to effectively serve this population. Training can be delivered remotely and/or in-person, tailored to the audience's needs. These programs will adhere to current best practices in TGD behavioral health care, like the World Professional Association for Transgender Health (WPATH) Standards of Care...
