Specifications include, but are not limited to: 1. OPERATIONS – Arcadia Transit Dial-A-Ride Service Arcadia Transit Dial-A-Ride Service provides curb-to-curb shared transportation to seniors and persons with disabilities residing in the City of Arcadia, and serves destinations within Arcadia city limits. Eligibility is available for seniors who are 62 or more years old, or residents younger than 62 years, but with disabilities. Pre-registration is required in order to ensure the passengers' eligibility. Dial-A-Ride service hours are: Monday-Friday: 7:00 a.m. - 9:00 p.m. Saturday & Sunday: 7:00 a.m. - 7:00 p.m. Dial-A-Ride service is not available on the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. Fares are $0.50 per person per ride, and a $5 monthly pass is available. CONSULTANT will provide “standard Dial-A-Ride trips” for which CONSULTANT will take customer trip reservations at least 24-hours in advance, but not more than 7-days in advance. Same-day reservation may be honored based on resource availability. Reservations will be accepted from 7:00 a.m. to 9:00 p.m., Monday through Friday, and 7:00 a.m. to 7:00 p.m. on Saturdays and Sundays. CONSULTANT will provide a scheduler to review the next day’s trips to ensure service efficiency and compliance with CITY policies on ride times. The designated scheduler must also provide CITY with a copy of the Daily Manifest. On the day of service, CONSULTANT will dispatch and provide the scheduled rides. CONSULTANT will be responsible for handling any questions from the passengers about provision of service, including policies, fares and vehicle arrival and departure times.
