Specifications include, but are not limited to: Administration The Service Provider shall provide all administrative services as it relates to the animal care and adoption service, such as human resources, accounting, fundraising, volunteer recruitment, legal services, insurance, etc. Essentially, the Service Provider shall function as a separate entity from the City. Animal Care The Service Provider shall be responsible for the care, feeding, exercise, behavior, grooming, health and general well-being of animals available for adoption. Service Provider shall comply with all current state, county, and City mandates for animal care. The Contractor will provide a computerized shelter management and record keeping system. Computerized shelter management and record keeping system is subject to CITY approval. The CITY currently uses Chameleon software. Foster Care Placement A foster care placement program can assist the Shelter by improving animal care, give certain animals a better chance of adoption, and lift the spirits of staff and volunteers. The training of volunteers and selection of foster homes is the responsibility of the Service Provider. Disease Control and Sanitation The contractor shall maintain the Shelter in a clean and sanitary condition in order to control the growth or presence of bacteria, disease and unpleasant odors. Policies and procedures for disease control and sanitation shall be based on standards and/or guidelines commonly employed in public animal shelter operations. Policies and procedures in this area may include beneficial standards and/or guidelines derived from reputable animal care organizations including, but not limited to, the following: Humane Society of the United States, American Humane Association, San Bernardino County Department of Animal Services, and American Veterinary Medical Association. Maintenance of the Shelter The contractor shall maintain the Shelter and grounds in good, operating condition to include but not limited to: 1. Building interior space areas (restrooms, lobby, corridors, carpet, flooring, employee break rooms/kitchens, office areas, doors, windows, closets, file rooms, copying and storage areas, ceiling). This does not include regular janitorial service. 2. Building systems (refuse, telephone, security, etc.) and will be provided by the City. 3. Building equipment (computer hardware and software, tables, desks, chairs, file cabinets, book shelves, copier, office furniture, furnishings, etc.). 4. Provide security personnel services as needed. 5. The Service Provider shall maintain property cleanliness. 6. The City is responsible for all utility charges including electric, gas, water, phones and security monitoring system.
