Specifications include, but are not limited to: The City of South San Francisco is requesting proposals pursuant to this Request for Proposals (“RFP”) from qualified professional firms (hereinafter “consultant”, “proposer” or “respondent”) with proven experience to conduct a needs assessment for an anticipated Enterprise Resource Planning (ERP) replacement, draft a request for proposals for said ERP replacement, and facilitate client-side project management during implementation of the new ERP system. Task #1 – Project Management Facilitate identification of all project stakeholders; formalize a consultant communication plan; develop a project plan including timelines; facilitate project meetings; track all decisions; and track all issues with proposed actions. Deliverable Project documents necessary to support a project of this size – including but not limited to project plan including timelines, communication plan, executive status reports, change management readiness strategy, etc. Task #2 – Needs Assessment/ Gap Analysis In consideration of the City’s goals and objectives, review, evaluate, and document existing systems; and determine and document the functional requirements necessary to meet the business needs of City departments. The Consultant, in collaboration with the City’s function experts, will identify deficiencies within the current systems that can be enhanced with a new ERP software solution, and propose opportunities for improved system design and efficiency. Deliverable Needs Assessment/Gap Analysis report which should include current business practices and areas in which current needs are not being met by the current ERP solution.
