Specifications include, but are not limited to: 4.2.1 Project Initiation a. Review existing documents and reports provided by the college b. Meet with program administrators and staff c. Identify and convene a CCSF Adult Education Program Needs Assessment Team through the college’s participatory governance process. The team will provide ongoing input, feedback and oversight to the process. d. Conduct visioning session with relevant administrators, faculty, staff, and current students to inform and refine project goals and methods e. Tour existing adult education programs and services 4.2.2 Data Collection / Analysis a. Conduct a meta-analysis of other recent needs assessment studies in San Francisco to establish a baseline understanding of adult education populations’ current needs and interests. This analysis will inform the refined needs assessment - leveraging recent insights and findings. Example of relevant studies may include: i. Recently completed CCSF Strong Workforce plan ii. Real College California - Basic Needs Among California Community College Students in 2023 iii. 2022 SF Department of Children, youth and Their Families iv. 2019 San Francisco Community Health Needs Assessment v. 2015 AB86 CCSF Student Survey b. In partnership with CCSF’s Office of Research and Planning (ORP), conduct a comprehensive survey of current, past, and potential students to better understand their educational interests and needs, and to determine preferences regarding timing, size, format, location, length, and content of classes and services. Use online surveys and other methods for achieving a robust sample. The following questions should be addressed: i. What do respondents indicate as their educational interests and needs? ii. For ESL (the college’s largest Adult Education program) in particular, how accessible are classes? (Accessible in this sense refers to class location and timing) iii. What are the current digital literacy levels and needs of target populations? The qualified firm will need to develop: ○ the survey instrument ○ a method for identifying potential students The qualified firm will work with ORP to identify current and past students, finalize survey instrument, and determine the best tool(s) and approach for administering the survey. The qualified firm will then need to analyze responses. c. Review and analyze (with support from CCSF’s Office of Research and Planning) historical demographic and enrollment data for adult education programs and services, with particular interest in the following questions: i. How can programs and offerings be modified in response to common enrollment patterns? ii. What key changes have occurred over the past decade? Has the move to online registration and enrollment had an impact on student behavior? If so, how? iii. What can CCSF do to strengthen its appeal vs. competing options? iv. What digital literacy programs can be developed or updated to address needs? v. What is the current array of certificates offered and which students are receiving these? What short-term noncredit Career and Technical Education (CTE) certificates could be developed to serve lower-level ESL students and meet expressed local employer and workforce needs? 1. Employer and workforce need data can be drawn from existing available resources (ie SWP Strategic Plan, Centers of Excellence and or in consultation with the San Francisco Office of Economic and Workforce Development) vi. What online or tech-enhanced supports or programs might help increase student enrollment, persistence, and completion? d. Review and analyze any local entities providing similar services e. Based on findings and insights from above activities, design and conduct a series of focus groups and related discussions with students, faculty, and members of the community to gain insight on the topics above, assess student needs and interests and better understand the student journey i. If appropriate, employ a human-centered design process to inform discussions ii. Identify potential community-based organizations who are not yet partnering with the college to include in a robust stakeholder engagement process f. Based on findings and insights from above activities complete a preliminary demand analysis for both new, existing, and updated programs and services to quantify potential enrollments and related staffing implications
